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Customer Care

Medical Conditions

Get product information, view tips, get the help you need, and more. Connect with our team to get service & support from Biomag.

Is the Biomag safe for pregnant women to sleep on?

We do not recommend using a Biomag Underlay during pregnancy.

Can I use the Biomag Underlay with a knee replacement?

Yes this will not be a problem.

Can you use this if you have had a heart valve replacement that is either metal or ceramic?

We advise you to seek medical advise from your GP - The Biomag cannot be used if you have a pacemaker or whilst pregnant.

Will it affect my medication?

Yes, but you should always check with your doctor before use and making any changes to your medication.

I have got very sore shoulders and arms and I lose circulation in my arms at night in bed. Can you tell me if your product could help?

Yes you should be able to use the Biomag Underlay in this situation.

I have just had a metal plate inserted into my elbow, is it still ok to sleep on the Biomag?

Yes this will not be a problem.

Does the Biomag help with night time leg cramps?

Yes this will not be a problem.

Are they alright for people who have high blood pressure?

Yes, but we advise that you speak with your local doctor first.

I have had shoulder surgery and have a steel shoulder I have been told it is not safe to use the Biomag. Is that true?

We simply advise you in this situation to check with your local doctor first.

I would like to know if this will effect my breastfeeding?

We do not recommend using a Biomag Underlay.

Is it all good to have Biomag on bed if I have titanium rod in my leg?

Yes this will not be a problem.

My wife suffers with Neuro muscular disorder, painful shoulders and upper arms, would your Biomag help?

Yes, but we advise that you speak with your local doctor first.

Should I still use my Biomag now I have been diagnosed with Muscular Degeneration.

Yes, but we advise that you speak with your local doctor first.

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Freephone: 0508 24 66 24

Call us if you have any questions, we are here to assist you.

Customer Care