Customer Care

  1. Customer Care
  2. 60 Day Guarantee
  3. Faq's
  4. Medical Conditions
  5. Underlay Comparison
  6. Delivery
  7. Financing and Payments
  8. Biomag care
  9. Warranty Terms
  10. Returns

& Hassle Free

At Biomag we aim to ensure the best possible delivery service. Enjoy the convenience of having your Underlay, BioMag or Gold Label delivered Free to your door.

Your underlay, or BioMag, will be delivered to your door by courier. Delivery is normally within seven working days within New Zealand and frequently much faster than that.

If you are ordering from overseas you should allow 10-15 working days for air freight delivery. If you are ordering from within New Zealand to send a BioMag to someone overseas, don't forget to ask us about removing the GST content off the price.

We ship our goods using NOW Couriers and Streamline Freight. Should you feel that your goods do not arrive in good condition, please feel free to contact us. We are not responsible for loss or damage to goods that are delivered to an incorrect address.

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Note: We will not deliver to a Post Office box.

Product New Zealand Australia
Magnetic Underlays Free (delivered to your door) Free
General Products $10.00 $10.00

If you need to discuss shipping costs to any other country simply call our support team toll free: 0508 246 624 and connect with an expert by phone. Or you can easily email us at:

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